FAQ

Below you will find the Frequently Asked Questions related to the Mats Meier online shop. We recommend you to review this page prior to contacting us. If the answer to your question is not on this page, then don't hesitate to contact us.

How do I set the watch functions?
At Mats Meier we offer analog watches with a date function and chronograph watches. For both types of watches you will find the manual to set the functions of your watch:

    What if a product is no longer in stock?
    If a product is no longer in stock, you can leave your email address with the product in question. As soon as the product is available again, you will be the first to be informed! Exactly how long this will take varies per product. Please note: by leaving your email address, you also automatically sign up for our newsletter.

    What is the delivery time for my order?
    In the Netherlands and Belgium we ship with PostNL, the delivery time is usually between 1 and 2 working days. Orders to other countries are shipped via DHL or FedEx. View the expected delivery time of your order here.

    Can I still return a product?
    If you are not satisfied with your new product, it is possible to return it. A cooling-off period of 30 days applies to all products, which starts on the day you receive the last product in your order. Read more about returning products here.